Late

Notice

Policy

• We are happy to reschedule your appointment in the event that your plans change.

• We require a minimum of 12 hours notice.

• All changes within 12 hours of your appointment will incur a 50% fee of your scheduled visit.

• All missed appointments will incur a 50% fee of your scheduled visit.

• Health funds/Medicare/DVA benefits/claims do not apply to these fees

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Why?

• Without adequate notice we are unable to offer the appointment time to another person who needs our help.

• As a small business with a big emphasis on quality care we also need to cover our costs to continue offering you a quality service.

• We understand that sometimes life gets in the the way of scheduled appointment times, and we do take emergency circumstances into consideration.